How to Order?
Itools.pk has hundreds of products categorized in several departments. You can simply browse each category or search the product name and then Click “Add to Cart” Button on product detail page. Add your details and check out. You will recieve an email regarding your oder status shortly.
How to use Cart?
Our shopping cart lets you view your order summary. Once you are satisifed with your items and products you wanna purchase, simple click CHECK OUT and you will be redirected to your account page.
How to Create Your Account on Itools.pk?
When you buy any item from Itools.pk, the checkout page gives you an option to create your account. Your account contains all your order details, personal details and other important information. You can login in your account with the email address and password you used while creating the account.
Can I Order On Phone?
Itools.pk is the online retailer and thus we encourage you to order online via our website. This way you can keep track of your orders and other data on our site.
How do I know the status of my order?
When you place an order with us, you will receive a confirmation email regarding your order. Once we have confirmed the details and payment info, we will ship the order and you will receive another email telling you that your order has been shipped.
If an email does not appear to have been received, please check your spam folder.
How Can I Cancel My Order?
You can cancel your order before the shipping. Once your order is shipped, you will have to use Return & Exchange program for further process.
I haven't Recieve my Order even after mentioned shipping time?
Sometimes due to several factors, shipping gets late. If you haven’t received your item even after the mentioned time, call us or email us and we will help you.